Our fees are subject to change from time to time. (Please contact the relevant Registry for confirmation of the amount due at the time of filing.)

ARBITRATION FEE (COMPLAINT FEE)

The fee payable to start the formal stage of a domain dispute is £800 (per domain).

Additional, per-page fees apply for large evidence filings.

Once this is paid, the Complainant must put in their statement of case as a formal CIDD Arbitration Challenge/Complaint (see our Documents Page ).

The bank account details are IBAN: GB26 SPPV 2318 8496 7*** 53 and can be confirmed by contacting the support desk.

CONTESTED DISPUTE FEE

Where the Defendant/Respondent who holds the domain name seeks to formally dispute the challenge by filing of formal submissions, the Registry may, at its entire discretion, require the Defendant/Respondent to file a Contested Dispute Fee. In such cases the Complainant will be notified.

Where the Contested Dispute Fee / Response Feeis not paid to the Registry within 14 days, the Arbitrator will proceed to summary judgment on the basis of the Domain Arbitration Challenge document only.

This does not mean that the Complainant will automatically win as the Complainant has to make out their case and persuade the Arbitrator (e.g. that issues such as a generic domain name do not arise). We refer to this as Summary Adjudication.

Where the Contested Dispute Fee is paid, or if it is not required, the procedure is as follows :

a) The registry must receive the formal response within 18 days of notification of the Domain Arbitration Challenge

b) The Registry notifies the Defendant that their response constitutes formal contesting of the case and required payment of the Contested Dispute Fee.

c) The Defendant/Respondent must pay the Registry within 14 days of receiving notice of the Contested Dispute Fee requirement.

d) When paid the Complainant will be advised of payment of the Contested Dispute Fee.

e) The Adjudicator will then study the papers and may raise “Points of Clarification” with either party. (This is at the adjudicator’s discretion).

f) “Points of Clarification” must be responded to within 7 days (so don’t go on holiday during this period unless you’re on email and can respond).

g) There is no procedure to apply for more time to answer a “Point of Clarification”.

h) Where a “Point of Clarification” needs confirmation, the adjudicator may stay matters at their discretion. This will be rare.

i) Adjudication will then be given.

j) Contested Fee Disputes are calculated as for the Complaint Fee.

k) The prevailing party will get 50% of their Fee returned, subject to folio limits having been observed.

Where no contested dispute fee has been paid by the Defendant/Respondent, then no fees are recoverable.

The adjudicator has no power to award costs.

SPLIT DECISIONS

Note: Where a split judgment occurs, then return of Fees is entirely at the Arbitrator’s discretion (including a “no fee return”order.

The Adjudicator is paid a single fee and if the retained fees (such as on a no fee return decision) are in excess of the Adjudicator’s fee, then the remaining balance is paid to a charity or CASC sports body. (A CASC sports body is a not-for-profit sports club with special tax concessions, similar to a charity).

Choice of Recipient being entirely at the Registry’s option.

APPEAL FEES

The applicable fees for the submission of an appeal are £3,500 excluding VAT.

A Defendant/Respondent can only appeal where they availed themselves of the full dispute hearing by paying the Contested Dispute Fee, where required.

ADDITIONAL FEES

In exceptional circumstances, for example if an in-person hearing is held, we will request that the Parties pay additional fees to be agreed between us, the Parties and the Adjudicator.

ABOUT THE FEES

All fees are calculated on a cost-recovery basis, and are passed on in their entirety to the Adjudicator(s), except as set out under “split decisions”.

The Registry does not charge for our mediation or administration services in respect of the CIDD, nor for its role in providing related administration services, such as managing comunications between the parties and the Expert.

CIDD is a low cost arbitration service and therefore costs are no recoverable.

Please note: Your alternative using this service is to bring a dispute in a court having jurisdiction over the parties, where can ask them to make appropriate costs orders.

Please note that in accordance with existing caselaw, a Court may consider limiting recoverable costs to the cost of the CIDD process with the accompanying risk that the prevailing party could being substantially out of pocket as a result of not using the available DRS.

OTHER INFORMATION

ALL CONTACT IN RELATION TO THE DOMAIN DISPUTES MUST BE VIA THE REGISTRY. PLEASE DO NOT CONTACT THE ARBITRATORS DIRECTLY